Contacts are stored in emails, quotes in folders and appointments in separate calendars. When you ask about the status of an enquiry, someone first has to search or ask colleagues. A CRM is meant to bring this information together in one place. But that alone is not...
A Google Ads budget can make sense if you know what a qualified enquiry may cost. You also need to know how many enquiries later become orders. The first click rarely leads to an order straight away. With Google Ads, you pay for visits generated by relevant search...
A Google Business Profile displays your company in Google Search and on Google Maps. Your address, opening hours, website, images and reviews often appear there before your website. The first impression is made quickly. This applies to trades businesses, practices,...
You explain your services in detail on your website but do not mention costs. Prospective clients are expected to get in touch first so you can assess their needs. That is understandable for many B2B projects. Still, visitors often lack an important piece of...
An enquiry arrives through a form on Monday. The person responsible is in meetings on Tuesday. On Wednesday, someone asks whether a reply has already been sent. By then, the contact has often already explored other options. Lead follow-up needs to be part of a defined...